Published on: 3 January 2025 David Officer —  In our previous article we introduced the “Five C’s” that challenge mortgage servicers. These are the critical and sometimes competing priorities of:  Anticipating  customer needs and providing a digital experience that enables self-service Ensuring compliance with evolving Federal, State, and local laws and agency regulations Defending compliance against new and emerging risks in cybersecurity Customizing services to their cl

David Officer, VP at SAP Fioneer and Rob Lux, CEO of Ranieri Solutions, review the challenges facing servicers and how they can be addressed